A local delivery fee of $10.00 will be added to each order, for each address within the City of Deltona and Enterprise . (For deliveries outside our local delivery area, which includes Debary, Deland, Lake Helen, Orange City, Osteen and Sanford , additional charges will apply).
Orders must be received before *1:00 p.m. Eastern to assure same-day delivery. Orders received after that time will be delivered the following day. *If you did not make the cut-off time, give us a call and ask if we can still accommodate you.
We will do our best to accommodate deliveries at specific times of day. *Timed deliveries are subject to an additional $5.00 to the delivery charge for that city.
We are unable to make deliveries on Sundays.** Deliveries requested on this day will be delivered the following business day.
To help assure on-time delivery during the busy holiday season, place your order at least 2 day's prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
Do to the unusual high volume of orders to be delivered on the major Holidays, all deliveries are left at the recipients address on the first attempt of delivery.
Always provide a valid phone number for your recipient as our delivery services will make an attempt to call the recipient if they are not home to inform them where the arrangement has been placed or if appropriate left with a neighbor***.
Drivers are instructed to place any left arrangements out of the public view while maintaining shaded cover as required.
Blossom Bokay Florist, Inc. is not responsible for arrangements left at a recipient's address if recipient is not home or does not answer the door for our delivery services personnel during the holiday periods.
****All delivers left with a neighbor must be pre-defined in the ordering instructions along with neighbors name and address. Pre-arrangements should be made with the neighbor you select for delivery if your recipient is not home. All neighbor delivery requests must be within .2 tenths of a mile.
*Depending on your request and our available floral and personnel resources we will accommodate retail orders for same day delivery beyond the cutoff time. You must call us for confirmation to fill your request.
**Under certain circumstances such as Funeral and Wedding deliveries, we will accommodate a Sunday delivery request if necessary.You must call us for confirmation to fill your request.
Please be advised that we are unable to cancel or change any orders already delivered or presently on route to delivery.
If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly Toll Free at 800-321-6714 or (386) 574-0005
We are also unable to accept cancellations or change requests via e-mail.